How we work
Questions first. Quotations second.
If that sounds slow, consider what it replaces: a container of perfectly good spray heads that fit nothing they were ordered for.
If that sounds slow, consider what it replaces: a container of perfectly good spray heads that fit nothing they were ordered for.
Four steps from first message to loaded container. Two of them exist almost entirely to protect you from the one mistake this category is famous for.
Model, finish, quantity, market. If the thread is unclear, that is fine — it is literally our job to ask.
We confirm the inlet thread with you in writing and quote it back, so the specification both sides sign is the same one.
You approve the sample — finish, pattern, marking, packaging. The approved sample becomes the locked spec for the run.
Production, inspection against the locked spec, packed and shipped with the agreed documents.
Prices are discussed directly with each partner, not published. The terms below are what every distributor asks for before the price conversation. We quote them per programme rather than publish blanket figures, because the honest answer depends on finish, marking and packaging — and a single number printed for everybody would be wrong for almost everybody.
| Term | Status |
|---|---|
| MOQ (standard model) | Quoted with your enquiry |
| MOQ (private label) | Quoted with your enquiry |
| Sample terms | Arranged per programme — ask us |
| Lead time after sample approval | Confirmed in writing with your order |
| Shipping terms (FOB / CIF / DDP) | Agreed per shipment |
| Payment terms | Agreed per programme |
| Warranty | Lifetime, on every unit |
Most first conversations end with us asking about the riser the head will mate with. Not because we doubt you — because a 7/8”-20 UNEF inlet looks plausible next to a household fitting, photographs badly, and cannot be fixed by any adapter.
Thirty seconds of written confirmation here is cheaper than a return container later. This is the whole reason our process starts with questions instead of a price list.
